Frequently Asked
Questions

No, if you are comfortable installing the product and watching our online tutorials you are not required.  Choosing to install yourself has no impact on warranty.

24 months on parts and labor.  After warranty expires we offer replacement parts at competitive prices.

Lead time is a moving target, but we aim for no lead time on our machines.  Some components are custom built for customers, when this is the case this will extend the lead time.

Our machines are designed and built in the Pacific Northwest.

No, crating is included in our purchase price

Yes, you can.  We will provide you with a quote and you are welcome to “shop around.”

Machine height is variable based upon your needs.  In the design process we will ask you about your specific needs for your setup.

Weigh Scale:
Labeler:
Combo:

The machine is 100% made in the Pacific Northwest.  We make some parts in house and use locally owned machine shops for other parts.  We use American suppliers whenever possible.

During the consultation and design phase we will ask for a layout of your line.  We can then set up our machines to be operator friendly based upon your specific layout.

Cerakote is a specialized coating that can be applied to wood, polymers, metals, and plastics that is composed of a polymer-ceramic compound.  It significantly improves the longevity of whatever substrate it is applied to.

Canning machines live in caustic environments and aluminum is susceptible to corrosion.  There are many benefits to aluminum though in that it is light and it is cost effective as compared to stainless steel.  We Cerakote all of our aluminum parts to protect them from whatever you throw at them

It is applied to the substrate and then cured in a high temperature oven.